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Bolt Introduces Scheduled Rides To Enhance Passenger Experience

By Ker Mogallo by By Ker Mogallo
August 8, 2023
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Bolt Driver Kenya

Bolt Driver Kenya

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Bolt, the leading ride-hailing platform in Africa, has announced the launch of Scheduled Rides, a new feature aimed at providing passengers with utmost convenience and peace of mind during their daily commutes and special events.

 

Scheduled Rides allows users to book a ride up to 72 hours in advance, ensuring a seamless travel experience without the last-minute stress of finding a ride.

The new Scheduled Rides feature will also be valuable for business customers, who through the Ride Booker feature on the Bolt Business account, can reserve rides for work-related trips or book the same for their business guests.

“We are happy to introduce Scheduled Rides, a significant feature that adds even more convenience to our valued passengers. Planning for a future trip is now easier than it has ever been on Bolt. Passengers have more control over their business and personal travel, making mobility seamless and more enjoyable..” 

said Linda Ndungu, Country Manager.

Bolt remains committed to continuously seeking ways to elevate the overall user experience on its app, by innovating and utilising strategic investments, to deliver the most affordable, convenient and enjoyable experience to all users.

How Scheduled Rides Work:

  1. Open the Bolt app and enter your destination as usual.

  2. Select “Schedule Ride” and choose your desired pickup date and time.

  3. Confirm your booking, and you’re all set! Rest assured, your ride will arrive at your doorstep promptly.

 

Key Benefits of Scheduled Rides Include:

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  • Advance Booking: Passengers can effortlessly schedule their rides up to 72 hours ahead of time, allowing them to plan their journeys in advance and focus on other important tasks.

  • Guaranteed Availability: With Scheduled Rides, passengers no longer need to worry about availability during peak hours or crowded events. They can rest assured knowing their ride is confirmed and will be ready when they need it.

  • Flexibility and Customization: Passengers can choose their preferred vehicle type and add special instructions for drivers, making each trip personalised to their unique requirements.

  • Punctuality: With utmost emphasis on punctuality, this new feature is designed to prioritize timely rides for our passengers, thus ensuring that they reach their destinations on time, every time.

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