Family Bank Chief Retail Officer Phyllis Kimani, CEO Nancy Njau join the Bank’s customer Dr. Joseph Kitur & Bishop George Gichana during the official opening of the Eldoret West Branch new location at Zion mall. PHOTO/COURTESY

Lender Relocates Eldoret West Branch

Banking & Finance

Family Bank has relocated its Eldoret West branch to Zion Mall from Mountain View Building, along Uganda Road.

The relocation is part of the Bank’s plans to enhance convenience of access for customers and tap into the growing SME Market in Eldoret by providing them with a unique banking experience.

As a Bank, we are pleased to redeploy our Eldoret West services to this new strategic location. Our customers can now expect an elevated level of personalized, convenient service and customer experience that Family Bank is known for,”

said Family Bank CEO Nancy Njau.


“As a homegrown brand, this signifies a step forward as we continue to expand our operations and enhance accessibility even as we seek to meet the evolving needs of our customers,”

she said.

In attendance during the opening was the Bank’s Chief Retail Officer Phyllis Kimani and Head of Branches Joseph Mwaura.

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